Cross-device, multi-platform SaaS/ERP for inventory management, process automation & error elimination at manufacturers and distributors
Highlights
Redesigned pricing structure from scratch, successfully implementing multi-tier SaaS pricing with value metrics and feature stepping; focused on ACV of >£12,000 per customer
Undertook customer development program with the objective of segmenting customers based on needs, requirements and willingness to pay
Refined the pricing proposition around the needs of SMBs
Defined & implemented strategy for moving legacy customers from perpetual licenses to annually billed SaaS
Defined value proposition for new prospects by focusing on the ROI delivered by automation, operational streamlining and error elimination
Defined and executed new customer acquisition and channel strategy, including expansion into United States
Helped to close first US-based customers